If you’ve installed your new converter box and are experiencing problems with Channel 9’s signal, these suggestions may help:
- With your converter box remote, enter in Channel 39. This is where KETC’s digital transmissions are sent. Entering 39 into the converter box can cause the digital tuner to re-scan and find Channel 9.
- Most reception issues are caused by the direction your antenna is facing. Channel 9’s tower is located just west of Highway 21 and just north of the Meramec River. To find the exact positioning for your antenna, visit www.antennaweb.org and select “Choose an Antenna” on the front page. This will let you know how strong the signal is in your region as well as the type of antenna you may need to pick up our digital stream. Outdoor antennas are always preferred, but an amplified indoor antenna may help.
- If there are tall trees or buildings along the area where you have your TV and converter box set up, this could cause the stations to not come in. If possible, try to move your antenna away from these areas but be sure it is still facing in the right direction.
These remedies have worked for some viewers experiencing trouble with the signal. Let us know what has or has not worked for you, or if there is a specific concern you have. We are working hard and trying many approaches to minimizing these problems, and will keep you updated on our progress.
